Small budget for training
Spread thin on management / Not enough people / no communication
Accountable to regulators
Controlling Cost / Low threshold for error
Poor customer brand management
Limited networking skills (operational partnerships)
Limited tech / can't gather past data for data prediction / else = inflates cost
The importance of the ICS (Incident Command System) framework (Safety)
- Limits New business *w/o ICS training
- Small budget for training
- Spread thin on management
Determining Scope and Scale of a Potential Event
- Fear of wasting money / financial loss for over estimating labor needs
- Controlling Cost / Low threshold for error
Developing an Effective Action Plan
- Controlling Cost / Low threshold for error
- Spread thin on management
- Small budget for training
Managing Expectations & Communication
- Avoid angry regulators, customers, frustrated employees & contractors
- Small budget for training / Spread thin on management
Internal and IT Systems
- They don't want to lose data / Critical system outages disrupt response effort
- Limited tech / Spread thin on management
Needed Materials and Equipment
- Fear of poor response / Poor customer brand management
- Lack of checklist on supply chain resources
- Small budget for training / Spread thin on management
Employees and Stakeholder Readiness
- Accountable : Employee & Contractor Safety, Brand damage, regulator judgement & fines
- Small budget for training / Spread thin on management / Lack of checklist & SOP's
Communications Strategy & Messaging
- Brand damage, miscommunication = Financial losses; Confusion = Costly Inefficiencies
- Limited networking skills (operational partnerships)