Managing Storm Expenses

Learn secrets from industry experts to identify, manage and recover the millions you are leaving on the table in un-reimbursed or lost dollars before your next disaster.
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Course Description

This course will help you learn and implement new cost control strategies and processes to help your organization identify the high cost areas in your crisis response operation and with your contractors; give you proven strategies and approaches to control costs more effectively before, during and after any crisis; and help you avoid common financial mistakes that result in un-reimbursed or lost storm dollars that can damage credibility and destroy your bottom line.
Level: Intermediate
Number of lessons: 12
Avg. Length: 25 min.
Time Required: 6 Hours min.
Course code: SC107

Meet Your Instructor

Jim Nowak

Instructor: Jim Nowak

Instructor Title:  Director Customer Relations at Tempest Energy & Principal Consultant at JN Energy Consulting, former Operations Executive at American Electric Power, Retired from the electric sector after 37 years

Instructor Bio: Jim has over 37 years of utility experience with American Electric Power (AEP). During that time Jim held various leadership roles across AEP including operations, engineering, and accounting before finishing his last decade managing their corporate emergency response covering 11 states and over 5 million customers. During this time AEP received numerous EEI awards for response and assistance. While at AEP Jim held various leadership roles nationally with EEI including the development of their NRE and their annual exercises. His regional involvement included leadership roles with the Southeastern Electrical Exchange, Great Lakes, and Midwest Mutual Assistance Groups. He retired in 2014 joining ARCOS where he assisted in the development of various solutions, held leadership roles, and is present in their Customer Success group as Sr. Director Operational Product & Service. Jim works with IOU (Investor Owned Utilities), municipal utilities, and cooperative utilities across North America. He also writes monthly articles for PowerGrid magazine’s website with over 40K visitors. Jim has also been active in consulting the industry on trends, processes, best practices, and technology.

Course Modules

Is This Session for You?
Course Moduels
  • ​Introduction
  • Is This Session for You?
  • ​How Identify, Manage & Recover Costs
  • ​Myths / Obstacles
  • ​Know What You’re Paying For
  • Know What Matters
  • ​Know What’s Important
  • ​Maintenance
  • ​FAQs
  • ​...and More

Early registrations are encouraged. Seats fill up quickly!

Storm School is a high-level leadership preparation training program designed for emerging cross-sector leaders in disaster management.

This training course is part of the AHC's Storm School initiative, a high-level leadership preparation training program designed for emerging cross-sector leaders in disaster management and business continuity.

Sponsored by the AHC's newly formed Applied Operational Research Institute (ACHi), this overarching leadership training has been designed by experienced, nationally recognized operational leaders in the private sector to help new and emerging leaders in industry and government master the art of disaster management and business continuity based on real world experiences and practical perspectives gained only form 30+ years in the field.

Having the Title Without the Skills Is Not Enough!

FEMA deployed thousands of staff to respond to multiple large-scale disasters in 2017 and 2018.

"....focus groups cited issues with personnel who were deemed “qualified” but didn’t have the skills to effectively perform their jobs, which affected disaster assistance."

Course Learning Objectives

After taking this course, you will:

 ■ Learn how to recognize and correct financial waste in storm response before it happens internally, with your contractors, and with ad-hoc expenses that always arise with each new storm

 ■ Know how to streamline poor invoice reconciliation processes to reduce costs and develop simpler invoice mechanisms for your internal staff and external crews and contractors that reduce costs quickly and more efficiently

 ■ Learn to avoid common mistakes and pitfalls that increase overall storm expenses, inefficient resource, and contractor management through better-contracting terms, ongoing planning, and period finance-focused drills and exercises.

 ■ Understand the importance of your back-office staff and how to streamline your overall storm-related paperwork processes with them using proven strategies and tools used by the pros who have done it for decades.

 ■ Learn strategies that you can implement within 30 days that can improve your restoration times, increase overall customer satisfaction, and improve your bottom line storm costs.

Who Is This Course For?

This program is for managers who are responsible for traditional Disaster Response initiatives. But it’s also geared towards any manager or executive who contributes to the organization’s operational initiatives. If you have a role in driving leadership, whether through operational touchpoints, supply chain, distribution channels, or general management, you can benefit from learning about the critical role that leaders play in driving sustained, long-term leadership.
Leadership roles include, but not limited to :

 ■ Director energy delivery (4100)
 ■ Utility manager, facility services
 ■ Project manager, heavy civil (Roadway)
 ■ Utility Construction Planner
 ■ Director of facility services
 ■ Health, safety, security & environmental manager
 ■ Restoration/Construction project manager

Course Syllabus

Lesson 1: Introduction
■ Don’t Let Un-reimbursed or Lost Storm Dollars Destroy Your Bottom Line

Lesson 2: Is This Session for You?
■ Are you struggling to controlled the cost of an event, especially the larger ones where you spend 10s if not 100s of millions of dollars? 

Lesson 3: How Identify, Manage & Recover Costs?
■ Learn how to Identify, Manage, and Recover the Millions of Disaster Dollars Being Left on the Table.
■ Recognize Financial Waste Before it Happens
-Plus more...

Lesson 4: Myths
■ You Can’t Stop Bad Invoicing
■ If They Bring It, You Must Pay For It
■ We’ve been doing it that way for ever
■ Plus more...

Lesson 5: Know What You’re Paying For
■ Pre-Event Research
■ Economics of Demobilization
■ Clarify rate of pay
■ Plus more...
Lesson 6: Know What Matters
■ What Drives Cost?
■ Stakeholder Value and Customer Satisfaction
■ Logistics That Impact Performance
■ Plus more...

Lesson 7: Know What’s Important
■ Location of job assignments
■ Existing contracts
■ Competitive bidding process
■ Plus more...

Lesson 8: Maintenance
■ Drill and Exercise Participation
■ Networking and Trust Building
■ Plus more...

Lesson 9: FAQs
■ How can I improve the bottom line the fastest?
■ How can I best manage resources to make a difficult change?
■ How can I best leverage this training?
■ Plus more...
4.97 based on 27 reviews

100% 14-Day Money Back Guarantee

After your purchase, you have 14 days to ensure the resource is valuable for you. If you're not completely satisfied and don't find enough value in it, we will refund your payment, guaranteed!

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(240) 285-9743

47 E. South Street, Suite 201, Frederick, MD 21701

About AHC

All Hazards Consortium, a 501(c)(3) organization, fosters an environment where industry and government can collaborate on cross-sector issues, explore interdependencies, broaden situational awareness, lower operational risks, prioritize investments and enhance infrastructure security and resilience via public/private planning, training, exercises and research.

As with all disasters, any information is subject to change without notice. The All Hazards Consortium, its working groups and partners, and industry and government stakeholders expressly disclaim any liability whatsoever, for any usage of this information by its recipient(s). Recipient’s usage of this data constitutes a waiver of any claim it may have with respect to its use of the data. Please consider all information operationally confidential.

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